Shipping Policies

Orders ship within 1-3 business days from Oregon, USA
Average transit time is 3-5 business days within the USA, 10-20 days international
When your order ships, you'll receive an email notification with tracking

Please contact us if there is any issue with your order so we may reach a positive solution. If a mistake was made fulfilling your order, we will make it right.
Returns are accepted within 14 days if the item is in new, unused condition. Buyer pays for return shipping. Refunds are issued within 24 hours if all is well with your return. Please contact us at info@nectarcloudincense.com to initiate a return.
Please notify us right away for cancellations. After your order ships, cancellations are not possible.